If you are currently sick, please take the initiative to cancel your appointment either online or by contacting the clinic. If you have been symptom free for 24 hours, you are welcome to come in for treatment. Please understand that you may be asked to wear a mask. Please be aware that if you show up for your appointment exhibiting symptoms of communicable illness you will be denied treatment and charged a full cancellation fee.
Masking Requirements
While masking is no longer universally required at the clinic, there are situations or circumstances under which you may still be asked to wear a mask for your treatment. Examples of some of these situations are:
If you have household members that are currently exhibiting symptoms of communicable illness.
If you have been symptom free for the past 24 hours, but were exhibiting symptoms of communicable illness within the 5 days leading up to your appointment.
If you have lingering, residual symptoms such as a dry cough. If your RMT is immune-compromised, or if they will be having contact with an immune-compromised family member.
If it is your preference, you are always welcome to choose to continue wearing your mask; likewise, you are always encouraged to request that your RMT remain masked if that makes you more comfortable. Out of respect, if you are requesting that your RMT remain masked, the same will be expected of you.
We respect and appreciate that everyone's comfort levels may be different, and please understand that the same is true for our therapists as well.
